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There are contraindications for all our treatments, which is why we do an extensive consultation prior to scheduling any treatment(s). Even if you have had previous treatments before, we still require a consultation.  

That is dependent on the type of treatment you are having, and where. Generally, 4 weeks between appointments, but that is not the case for some of our treatments. Your practitioner will advise you during consultation what the frequency is for your specific treatment. 

As a rule, preparing for your appointments with Eunoia Skin Care + Laser involves a few key steps to ensure a smooth and effective experience. During your consultation, you will receive specific information about your treatment, but generally, these guidelines are helpful. Complete any required paperwork before your appointment to provide your practitioner with all pertinent information. Avoid direct sun exposure without SPF 30 or higher, as severely tanned or sunburned skin cannot be treated. If avoiding the sun is difficult, take steps to prevent skin damage before your appointment. Do not use tanning beds, self-tanners, or spray tans on the treatment area for three weeks prior, as these can alter skin pigment and affect treatment settings, potentially causing epidermal damage. If having laser hair removal treatments, it's important to shave the morning of or the night before if time constraints don't allow. A clean shave ensures that all hair is sticking above the skin; otherwise, the IPL will not target the follicle but will target the pigment of the skin above the surface, leading to more discomfort and less effective results. Avoid heavy lotions or deodorants in the treatment area on the day of your appointment, and discontinue harsh skincare products such as retinoids or exfoliants at least a week before your appointment. Stay hydrated in the days leading up to your treatment, and ensure your skin is clean and free of makeup or lotions on the day of your session. Inform your provider of any new medications or changes in your medical status, as some medications can cause photosensitivity. Arriving with clean skin is ideal, but if your appointment is during or immediately after work, we can quickly cleanse the area for your convenience. If returning to work after your appointment, bring makeup to reapply, except for treatments like Tribella or radio fractional, where you should avoid applying anything to your face for 24-48 hours. We are always happy to answer any questions, so if something was not addressed during your consultation, please don't hesitate to reach out.

Your post-appointment aftercare instructions will be provided to you during your consultation, tailored specifically to the treatment you received. These instructions are designed to optimize your results and ensure proper healing. Additionally, you can always access your aftercare instructions through our client portal for easy reference. If you have any questions or concerns about your aftercare, feel free to reach out to our team, and we'll be happy to assist you.

The downtime for treatments varies depending on the type of procedure performed and individual factors such as skin type and sensitivity. Some treatments may have minimal downtime, allowing you to resume your regular activities immediately after the appointment, while others may require a few days of recovery time. During your consultation, your practitioner will discuss the expected downtime associated with your specific treatment in detail. It's important to follow any post-treatment instructions provided to minimize discomfort and promote optimal healing.  

Before your appointment, it's important to avoid certain activities and products to ensure optimal results and minimize the risk of complications. Firstly, avoid harsh skincare products like retinoids or exfoliants, whether manual or device-based, for at least one week prior to your appointment to reduce skin sensitivity. Additionally, minimize sun exposure as much as possible, and apply SPF 30 or higher sunscreen every couple of hours when outdoors. Refrain from scheduling appointments if you've undergone injections such as Botox, Dysport, or fillers, or had a chemical peel within the last 30 days. Furthermore, avoid taking ibuprofen and aspirin (unless required by a physician) one week before your appointment to decrease the risk of bruising. Following these guidelines can help ensure a smooth and effective experience.  

 During your first visit to our medspa, you can expect a warm welcome and a comprehensive consultation to discuss your goals, concerns, and medical history. Our experienced practitioner will take the time to understand your unique needs and develop a personalized treatment plan tailored to achieve the results you desire. Depending on the treatment you're interested in, you may undergo a skin analysis or assessment to determine the most suitable approach. We'll walk you through each step of the process, explaining the treatment options available and addressing any questions or concerns you may have. Your safety, comfort, and satisfaction are our top priorities, and we're committed to ensuring you have a positive experience from start to finish. Whether you're seeking skincare solutions, laser treatments, or other medspa services, we're here to guide you on your journey to beautiful, radiant skin.  

Yes, our treatments are designed with your safety and well-being as our utmost priority. We adhere to stringent safety protocols and use state-of-the-art technology to ensure that our procedures are both effective and safe. Our team of experienced practitioners is highly trained and skilled in administering treatments, and we follow industry best practices to minimize any risks or side effects. Before undergoing any procedure, you will receive a thorough consultation to assess your suitability for the treatment and discuss any potential risks or concerns. We are committed to providing you with the highest standard of care and ensuring that you feel comfortable and confident throughout your experience with us. If you have any specific questions or concerns about the safety of our treatments, please don't hesitate to reach out to our team. Your safety and satisfaction are our top priorities, and we're here to address any concerns you may have.  

  Absolutely! We're delighted to offer package discounts on select treatments to support your skincare journey while providing you with both value and convenience. When you invest in one of our packages, you not only enjoy discounted rates on multiple treatments but also receive ongoing benefits. With every package purchase, you'll receive a generous 25% discount on any additional treatments in the same area for as long as you continue with us. Furthermore, we provide membership options tailored to your specific needs. Our memberships include a range of services, discounts on medical-grade skincare products, and additional treatments each month. As a member, you'll also have exclusive access to special promotions reserved solely for active members. We're committed to helping you achieve your skincare goals affordably and effectively, and our packages and memberships are designed with your satisfaction and convenience in mind. If you'd like more information on our packages, memberships, or current promotions, please don't hesitate to reach out.  

 We accept Visa, Mastercard credit cards, debit cards, gift cards, and cash for your convenience. Additionally, we understand that investing in your skincare can be a significant commitment, which is why we're pleased to offer payment plans through Beautifi. Our financing options provide flexibility and affordability, allowing you to spread out the cost of your treatments over time. To learn more and begin the quick and easy application process, simply visit our financing page on the website. We're dedicated to making your skincare journey as seamless and accessible as possible, and our payment options are designed with your needs in mind.   

  Our cancellation policy is designed to ensure fairness and respect for both our clients and practitioners. When you schedule your first appointment, you'll receive a full cancellation policy for review, and we'll provide you with a copy for your records during our consultation. We require a credit card on file for cancelled appointments with less than 24 hours' notice and for no-show appointments. In the event of a cancellation with less than 24 hours' notice, a fee of $50 will be charged to your credit card on file. No-show appointments may be subject to being charged the full price of the appointment. We understand that life can be unpredictable, so we strive to maintain flexibility while also respecting the time and resources invested in preparing for your appointment.